Shipping policy
Vrrpha Gadgets SA — Shipping Policy
Last updated: September 2026
1. ORDER PROCESSING
All orders are processed within 8–15 business days (Monday to Friday, excluding South African public holidays) after payment has been successfully received and verified. Orders placed over weekends or on public holidays will be processed on the next available business day.
Please ensure your shipping address is correct at checkout. Vrrphagadgetssa cannot be held responsible for orders delivered to an incorrect address provided by the customer.
2. SHIPPING PROVIDER
We ship all orders via Aramex Couriers, a trusted and reliable courier service operating throughout South Africa. Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery in real time.
3. DELIVERY TIMEFRAMES
| Delivery Type | Estimated Timeframe |
|---|---|
| Standard Delivery (RSA) | 10–15 Business Days |
Please note: Delivery timeframes are estimates only and are not guaranteed. Vrrpha Gadgets SA shall not be held liable for delays caused by Aramex Couriers, adverse weather conditions, public holidays, load shedding, civil unrest, or any other circumstances beyond our reasonable control.
Business days are Monday to Friday and exclude South African public holidays.
4. SHIPPING COSTS
Shipping costs are calculated at checkout based on your delivery address and order weight. Any applicable shipping fees will be displayed clearly before payment is confirmed.
5. ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation email containing your Aramex tracking number. You can track your order directly on the Aramex website or via the Aramex mobile app. Vrrpha Gadgets SA is not responsible for tracking updates that may be delayed on Aramex's systems.
6. FAILED DELIVERIES & RETURNED PARCELS
If a delivery attempt is unsuccessful due to the customer not being available, an incorrect address, or failure to collect from a designated collection point, Aramex may return the parcel to us. In such cases:
- The customer will be liable for any additional re-delivery shipping costs
- Vrrpha Gadgets SA reserves the right to deduct original shipping costs from any refund issued for uncollected or returned parcels
7. DAMAGED, LOST OR STOLEN PARCELS
Vrrpha Gadgets SA takes great care in packaging all orders securely. However, once an order has been handed over to Aramex Couriers, responsibility for the parcel transfers to the courier.
- Damaged in transit: Please contact us within 48 hours of delivery with photographic evidence. We will lodge a claim with Aramex on your behalf.
- Lost parcels: If your tracking shows no movement for more than 5 business days, please contact us immediately at vrrphagadgets@outlook.com and we will investigate with Aramex.
- Stolen parcels: Vrrpha Gadgets SA cannot be held liable for parcels confirmed as delivered by Aramex but reported stolen thereafter.
8. REMOTE AREA SURCHARGES
Certain remote or outlying areas in South Africa may attract additional surcharges levied by Aramex. If your delivery address falls within a remote area, you will be notified and any additional costs will be communicated before dispatch.
9. PUBLIC HOLIDAYS & PEAK PERIODS
During peak shopping periods (such as Black Friday, festive season, and major sales events) as well as South African public holidays, processing and delivery times may be extended. We appreciate your patience during these periods.
10. FORCE MAJEURE
Vrrpha Gadgets SA shall not be held liable for any failure or delay in delivery caused by circumstances beyond our reasonable control, including but not limited to: Acts of God, national lockdowns, load shedding, strikes, civil unrest, pandemic-related disruptions, or courier service failures.
11. CONTACT US
For any shipping-related queries, please contact us at:
Vrrphagadgets@outlook.com
We aim to respond to all enquiries within 1–2 business days.